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YOUR USERNAME AND PASSWORD

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ENROLLED STUDENTS

Your user name is activated for the year concerned as soon as you register as a student.​ All enrolled students automatically receive a computer or network username, the cost of which is included in their class fees. 

Your username consists of your student number; it is used to identify you on all electronic systems of SU. New students receive their usernames and passwords together with SU documentation and information at the end of the previous year. 

Usernames and passwords of existing students are transferred from the previous study year.​ If you do not register, your user name expires by the end of March.

INTERNATIONAL STUDENTS

ITHUB for IT related queries.

IMPORTANT

  • Your user name and password are your acces​s to your own confidential information: treat them with the necessary responsibility.
  • Never give your password to anyone.
  • Be careful of spyware that could hack your password.
  • Change your password at least every three months.
  • Choose a password that is complex enough to prevent others from working it out easily, for example with alpha and numerical characters.
 
 
     
 

HOW DO YOU CHANGE OR SYNCHRONISE YOUR PASSWORDS?

  • Follow the Guide or use the User Administration System.
  • Select the "sign on" option.
  • Enter your user name and password.
  • Select the "password change" option.
  • If you want to synchronise your passwords, enter the relevant information on the spreadsheet, including answering the four personal questions, since this will help to identify you if you forget your password. Then click on "update".
  • If you want to change your passwords separately, go to the "advanced" option. 
 
 

WHAT IF I FORGET MY PASSWORD?

  • Use the User Administration System.
  • Select the "forgot password" option.
  • Enter your user name and answer the four personal questions.
  • If this does not work, go to your relevant CUA help desk.
    Important: Take proof of your identity (your student card, ID document, driver's licence or passport) with you.

 

 
       
 

 

   

Afrikaans


 

CONTACTS

 

Student Service Centre


 

 

Direct any user name and password enquiries to the CUA help desk.